TOYOTA ARENA BOX OFFICE

Our Box Office is Located on the East side of the Arena.

BOX OFFICE HOURS

Per the order from the Governor of California, Gavin Newsom, for all Californian’s to “Stay Home” we are temporarily closing the management offices of Toyota Arena until further notice. We urge you to take care during this unprecedented time, and visit our website for updated information. Our plan is to work from home, care for our families, and look forward to reconnecting with you all as we come thru this situation. Thank you for your business, we appreciate you, take care and we wish you all the best. 

CLOSED DURING ALL MAJOR HOLIDAYS

ACCEPTED METHODS OF PAYMENT

We accept Cash, MasterCard, Discover and VISA.

There is a $3 walk up box office fee per ticket, additional fees may apply. For more information please call 909.244.5653

For questions regarding tickets you have already purchased please call 800.653.8000

TICKET PURCHASES

The Box Office accepts Cash, MasterCard, Discover and VISA for ticket purchases. A valid photo ID is required for all ticket purchases. There is a $3 walk up box office fee per ticket. The Box Office only sells tickets in person. 

Please be advise we recommend purchasing your tickets from a reputable designated source.  Use the link on the event page from our official website only to purchase your tickets.  Beware of third party ticketing.  

WILL CALL

Will Call is located at the Box Office. Tickets may be picked up as early as two hours prior to the event. The person whose name is on the account must be present and show their photo ID and credit card used to make the purchase, in order to pick up tickets. The Box Office cannot release tickets to anyone whose name does not appear on the account and cannot make name changes over the telephone. 

REFUND POLICY 

All ticket purchases are final.  No refunds.  If your event is cancelled, and you purchased your tickets on Ticketmaster, the refund will automatically credit the card used for purchase* (usually within 30 days of the cancellation announcement).

If you bought your tickets at the Toyota Arena Box Office - please take the tickets directly to the box office for a refund.  You must present the tickets and ID for a refund.

*Please note that we cannot submit the refund to an alternate card. If your credit card number has changed since you made the purchase this should not impact your ability to receive the refund.

 

NOTICE TO SCALPERS

Under California Penal Code Section 346, a misdemeanor can be filed if: Someone sells a ticket for admission to an event without the written permission of the owner or operator of the property where the event is taking place. Toyota Arena does not allow or support Ticket Scalping which is illegal in the State of California. Per our ticket purchase and refund policy we will enforce this penal code.