Code of Conduct

Toyota Arena is committed to providing every guest a safe and memorable experience.

Guests will be treated in a consistent, professional, and courteous manner by all venue personnel.
Guests shall treat other guests, performers, venue personnel, and the venue property with respect.
Guests will enjoy every event free from disruptive behavior, including foul or abusive language or obscene gestures.
Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated, or underage guest will be handled in a prompt and safe manner.
Guests will sit only in their ticketed seats and show their tickets when requested.
Guests who encourage fighting, throwing objects, or attempt to gain access to the performance area, stage, backstage, or other secure spaces will immediately be ejected from the venue.
Guests will not smoke in the venue, but in the designated outdoor smoking area only.
Guests will not wear clothes or bring signs that promote or display obscene or indecent messages or gestures.
Guests will comply with requests from venue staff regarding venue operations and emergency response procedures.
Guests will be able to communicate instantly, discretely, and directly with Guest Services if assistance is needed in dealing with an unruly guest, clean-up in their section, or any issues and concerns that a guest may feel the need to report.
Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes violation of the law, may be subject to arrest.