Disney on Ice

Please note that to prioritize guest safety and enhance the event experience, the venue is limiting outside items from being brought into the arena. During the Disney On Ice event, personal toys, gifts, or items will not be permitted. This includes, but is not limited to, Disney merchandise, light-up wands, balloons, noise-makers, and similar items.

Official merchandise will be available for purchase at multiple authorized merchandise stands located throughout the arena during the show.

Guests arriving with unauthorized items will be required to return them to their personal vehicles before entering the venue. We appreciate your understanding and cooperation in ensuring a safe and enjoyable experience for everyone.

• All persons two and older must have a ticket to enter the arena.
• Note: Costumes are not permitted for guests 14 years & older.
• No Unauthorized Merchandise, gifts, noise makers, ballons allowed in venue.
• Monitor the venue website for venue policies, including health and safety protocols, which are subject to change.

Updated guidelines are now in place in addition to our Code of Conduct – please read and be prepared to comply:

• All bags and purses may not exceed 14" x 14" x 6"  in dimension to be allowed in the venue
• Bring your credit – card – Toyota Arena is a “cashless” venue. Credit card only for tickets, parking, food, beverage, and merchandise

For a complete list of policies please click here